Privacy Policy

Privacy statement

Shelter Hostel Amsterdam

Shelter Hostel Amsterdam (“Shelter” or the “website”) respects the privacy concerns of the users of its website,, and the services provided therein. The Shelter thus provides this privacy statement to explain what information is gathered during a visit to the website and how such information may be used on this site.

About the Information We Collect

Automatically Collected Anonymous Information

When you visit our website, certain anonymous information about your visit is automatically logged as it is for most websites. This may include information about your IP address, domain name, browser type, mobile device type, access time, and referring website address. This information is not personally identifiable and is only used in aggregate (not in any way that personally identifies you).

Personally Identifiable Information

Personally Identifiable Information (PII) is any information about you as an individual that would enable someone to contact you; for example, your name, address, telephone number, or email address. We may ask for such information when you subscribe to an email newsletter, individual reservations, group reservations, participate in an online survey, post a comment, enter a contest or sweepstakes, or use a service or tool such as emailing a page.

For individual reservations we use Mews as a secure digital platfrom. Click here if you want to read more about the privacy policy of Mews.


This privacy statement applies to the processing of:

  • Information provided by guest for group reservation request via the website;
  • Information provided by guest for contacting the Shelter via the website for questions and remarks;
  • Data obtained as a result of your visit to and use of our website.

Your data

We collect only the information that you voluntarily provide on our forms. If you complete a contact information form or group request form, you will not be added to our general distribution mailing list. This information is not made available to third parties. Visitors can browse through the Shelter hostel Amsterdam website without providing any personal information.

We collect personal data (name, place of residence, country of birth, telephone number, e-mail address, date of birth) which is mandatory to make a reservation.  The collection of personal data happens via the website when you fill in one of the forms or when you make an individual reservation. The privacy policy of Mews is at place during this process. This information is not provided to third parties for commercial purposes.

Viewing, changing or deleting data

You can request access to the data we have recorded about you at any time or have it changed or deleted. You can submit your changes via You could also use this e-mail address to inform us if you no longer want to receive updates.

E-mail – newsletter

When you contact us for questions, we will not sign you up to our newsletter.

Visit our website

Cookies are used for the Shelter website. A cookie is a small file that is stored on your hard disk by a server and is only recognized by the server that stores the cookie. A cookie does not register personal details such as name, address, telephone number, e-mail address or other items that can be traced back to you as a person.

As a website visitor, you are explicitly asked for permission when you visit our website for the first time. If you wish, you can change the settings in browser to refuse cookies.

WPML (our translation plugin) uses cookies to identify the visitor’s current language, the last visited language and the language of users who have logged in. While you use the plugin, WPML will share data regarding the site through Installer. No data from the user itself will be shared.

Data security

The Shelter has taken technical and organizational measures to protect personal data against loss or any form of unlawful processing. In this way we ensure that personal data is only accessible to employees who are authorized to do so by their job. We only use the personal data for the purposes for which they were obtained and therefore for compatible purposes.

Google web fonts

For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our plugin. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

If your browser does not support web fonts, a standard font is used by your computer.

Further information about handling user data, can be found at and in Google’s privacy policy at

Questions about our Policy

If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, please contact us.

Last modified: May 2018

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